Privacy Policy for 5DLA Limited
Introduction
When you visit www.5dla.com, we collect information about you to improve our website experience, offer better products and targeted advertising, and enhance our services. If you do not wish information to be collected, please adjust your cookie preferences and discontinue use of our website.
Cookies
Our website uses cookies—small text files stored on your device—for recognizing you, remembering settings, conducting analytics, and targeting ads. These cookies cannot contain malware or viruses.
You may delete or block cookies at any time. However, doing so may affect website functionality and your ability to access some content. Our site uses cookies from third-party providers including Google, Facebook, Klaviyo, Shopify, and others.
Personal Information
General
Personal information refers to any data that identifies you. We collect and process this information when you interact with our site, such as browsing content, subscribing to our newsletter, joining the 5DLA Club, participating in surveys, registering as a user, or making purchases.
Types of personal data we collect include:
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Technical data (unique ID, IP address, geographic location, device info, pages viewed)
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Profile data (name, email, phone number, address)
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Payment and transaction data
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Preferences and consent information
Security
We implement technical and organizational safeguards to protect your personal data against accidental or unlawful deletion, disclosure, alteration, misuse, or unauthorized access.
Purchase-Related Processing
When you make purchases on 5dla.com, we may use your information to send relevant news, offers, and service updates (including 5DLA Club perks). You may opt out at checkout and unsubscribe anytime from future communications.
Purpose of Data Use
We use your information to:
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Identify users
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Personalize content and advertisements
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Record purchases and process payments
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Deliver the services or products you request
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Send newsletters and service updates
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Optimize and improve our website and offerings
Data Retention
Personal information is retained as required by law and operational necessity and deleted when no longer needed. Retention periods depend on the type and purpose of the data.
Disclosure of Information
General usage, ad interactions, location, demographic segment, and analytics data may be shared with selected third parties for advertising, analytics, and related operational services. Our processors (such as Shopify and Klaviyo) act only on our behalf and are not permitted to use your data for their own purposes.
Personal data (such as name, email) will only be disclosed with your consent or as required by law. We strive to work with processors in Hong Kong, SEA, or countries with robust data protection.
Your Rights (Hong Kong and SEA Privacy Standards)
You have the right to:
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Access your personal data
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Correct or update inaccurate data
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Request deletion (“right to be forgotten”)
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Withdraw consent at any time
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Object to marketing communications
Contact info@5dla.com to exercise these rights.
Complaints and Enquiries
For questions or complaints regarding personal data handling, please contact info@5dla.com. You may also approach the Office of the Privacy Commissioner for Personal Data (PCPD), Hong Kong, if necessary.
Publisher
This website is owned and operated by:
5DLA Limited
Contact: info@5dla.com
Join our community
Sign up for 5DLA Club updates and receive 10% off your first order. By subscribing, you consent to receiving marketing communications via email and social media (such as Facebook, Instagram, and YouTube) and agree to activity tracking while using our website or opening newsletters. You may withdraw consent at any time.
Contact: info@5dla.com
